The thought of spending a lot of money to take down trees is rarely appealing to homeowners - but we were certain that our old trees could pose a risk to our kiddos - so we began our research to have the trees taken down.
Andrew came out within a week of my request - and this was after a horrible storm. I explained my concerns and Andrew took a look around. I was very grateful that he wasn't trying to talk me into taking down trees that were fine - because of cost and I love my trees! But, as I feared, several trees had major issues.
Andrew provided an estimate consisting of different options - which trees, stump-grinding, method of removal, etc. We decided to have all problem trees removed.
Our original date of service was postponed twice but I was called in a timely manner by Julie, a very helpful part of the team, and service was completed within a week of original date.
The crew got here a bit before 8am, ready to work. The whole crew was very professional and we were updated throughout the day as to progress. They were very thoughtful to neighbors about parking on street and cleaned up before they left.
Andrew went over the services completed and went above and beyond.
I wanted to leave a detailed review because this is a family owned company that understands customer service and satisfaction - and I think that is worth quite a bit to potential customers.
We have a bunch of trees - and we will call Flower City Tree in the future and will recommend them to friends and family.
I really can't say enough about this company. everyone was so friendly to deal with. from Julie to Andrew all top notch. the job was large, the price was so fair. I did my homework and no one came close to what they charged me, not to mention nothing but positive reviews. they had the work done in way less then a day, and they took just as much effort in taking away all limbs, trunks ect. I've already recommended Flower city Tree, and I will continue to do so. I wouldn't think twice about using them in the future. they are my go to tree service. thanks again Flower city crew for the wonderful job you've done.
What a great experience working with these guys. On time, courteous and professional. Had a 60 ft. pine tree leaning on my shed and in about an hour it was completely removed and the site left clean. I will be recommending this company to everyone in need of the services they offer. Great job!
I was very happy with the entire process from the estimate, the talks with Julie prior to the work, and especially the very professional and upbeat guys who showed up to do the work. Steve and his crew were extremely pleasant to work with. The huge tree was no match for these guys! They cleaned up all of the mess left behind before leaving. Steve returned with a log truck to take away the monster trunk sections. I will use these guys again for certain!
Great communication and service! Showed up when they said they would and took down 2 trees in an excellent, orderly fashion. Best price too!
A million thanks to you, Andrew, Julie and the Flower City team!!! Andrew came out an hour after my call, and was here in 2 days with his team to remove my leaning tree, which was destined to hit my neighbor's houses. I called tree removal as far away as Syracuse, and no one would respond, let alone, offer to come out to access my situation. You are the best- truly professional, reasonably priced, and incredible to work with. Thank you just doesn't cut it. Julie, I appreciate your updating me and all of your help, even when you weren't feeling well. Highest recommendations for you!
These guys did an incredible job after a huge windstorm knocked a tree on our car and garage this past year. Efficient, thorough, and fair priced. Highly recommended!
Even in the aftermath of a major windstorm, my call was answered immediately and I got an estimate that day. The price was very fair. The job was well done, including the clean up. Highly recommended.
Andrew and his team did a wonderful job removing two 45 year old pines that came down during the 2017 Rochester wind storm. They were professional and did everything they agreed to. Property was cleaned perfectly and ready to plant grass seed.
From the 1st call, to the first visit and right through to the clean-up at the end we can only give words of praise to Andrew, his team and Flower City Tree! They are prompt, professional and courteous - everything anyone would ask for and expect when inviting a contractor to their home. During a power outage the utility company had felled a dozen trees in our back yard haven. Having asked for estimates from 6 different tree removal companies, we were most comfortable with and glad that we chose Flower City Tree. They arrived on time, did the work FAST, and left the yard without a twig to be seen. Even after a heavy rain the night before, the yard was spotless and without ruts! A homeowner will not regret (and save a lot of time and agony) making Flower City Tree their first and only call for tree/debris removal. Thank you Andrew and team for making what was wrong right again!